Privacy Policy
Effective Date: October 11, 2026
In short: We collect the information you give us — like your name, email, and phone — to respond to quote requests, perform electrical work, and run our giveaway. We never sell your data. You can request access, correction, or deletion at any time.
1. Introduction
Elk Ridge Electrical ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit elkridgeelectrical.ca or any of our related pages, including our quote request forms, giveaway entry pages, and service pages. This policy is aligned with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.
2. Information We Collect
We collect information that you provide directly to us through our website forms. This may include your first name, last name, email address, phone number, home address, and any details you share about your electrical project or service needs. When you enter our Permanent Holiday Lighting Giveaway, we also collect your entry information submitted through our third-party form provider. We may also automatically collect certain technical data, such as your IP address, browser type, device type, pages visited, and referring URLs, through analytics tools.
3. How We Use Your Information
We use the information we collect to respond to your service inquiries and quote requests, schedule and perform electrical work, communicate with you about your project, administer and run our giveaway contest, verify eligibility for promotions and installations, send you follow-up offers and marketing communications (only with your consent), and improve our website, services, and customer experience. Providing your information is voluntary, but some fields are required for us to process your request.
4. Cookies & Analytics
Our website uses cookies and similar technologies to operate the site and understand how visitors use it. We use third-party analytics (such as Google Analytics) to collect usage data like page views, session duration, and traffic sources. This data is aggregated and does not identify individual users. You can control or disable cookies through your browser settings, though some site features may not function properly without them.
5. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information with trusted service providers who help us operate our business and run our contests, such as our customer relationship management platform, our job management software (used for quotes and giveaway entries), and analytics providers. These providers are contractually obligated to protect your information and use it only for the purposes we specify. We may also disclose information when required by law or to protect our rights, safety, or property.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Giveaway entries are retained for the duration of the contest and a reasonable period afterward for record-keeping and winner verification. Service inquiry records are kept to support ongoing customer relationships and future service requests.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
You have the right to request access to the personal information we hold about you, request that we correct any inaccurate information, request that we delete your personal information (subject to legal retention requirements), and unsubscribe from our marketing communications at any time using the unsubscribe link in any email or by contacting us directly. To exercise any of these rights, contact us using the details below.
9. Third-Party Links & Services
Our website may contain links to third-party websites and embed third-party forms (such as our work request and giveaway entry forms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you interact with through our site.
10. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us About Your Privacy
If you have questions about this Privacy Policy, want to access or delete your personal information, or wish to unsubscribe from our communications, please contact us: